Frequently Asked Questions
Clear answers about booking and working with Bit & Bytes.
How do I start a project?+
Choose a package and describe your requirements. Our AI gives you the final scope and price instantly, and work begins once the 50% advance is paid.
How is the advance paid?+
The 50% advance is paid securely online through Cashfree using UPI, cards, net banking or wallets right after you receive your quote.
When does development begin?+
Your start date is confirmed after the project scope is agreed, required content is received and the 50% advance has cleared.
How can I track progress?+
Signed-in clients can see project stages, completed milestones and payment status from the Track page.
Are revisions included?+
Reasonable revisions within the agreed package and current stage are included. New pages, features or changes outside scope are quoted separately.
Do you provide maintenance?+
Yes. Care plans can cover updates, backups, fixes and ongoing support. The exact coverage is confirmed before renewal.
What happens to the remaining balance?+
The remaining 50% is due according to the agreed milestones and must be fully paid before final handover or launch unless your written proposal says otherwise.
Can I cancel and receive a refund?+
You can cancel in writing. Refund eligibility depends on whether work has started and the costs already committed. See the Refund Policy for details.